Whether you are a technical writer working for a single firm or a freelance writer working for many companies, you can benefit from creating templates for your documents. In the long run a good outline will save you time and effort, and deliver that elusive consistency to your material that users will appreciate. Here's how you go about it.
Click on the the template. At the bottom right of the dialogue you'll see two options: 'Document' and 'Template'. If you want to use the letterhead to send as a document or letter, choose 'Document.' If you want to edit the template, choose 'Template.' When you choose 'Document,' it gets saved as an MS Word document.