What's format? _ This is the layout of your document, where you decide the key order of the components (or chapters) of your standard. So for a user guide this might be; Contents Page, Product Introduction, Product Photo, Full User Guide, Quick Reference Guide, Copyright Statement, and Disclaimer. You can add as much or as little detail to each section as you feel necessary.
You can create professional looking web form templates, just clicking a few times on word. Couldn't believe, right? YES, you can use Microsoft word to create professional form templates for your site. Definitely, it will be a plain one, with no visual interfaces, but this will work like a professional form, trust me!