What's format? _ This is the layout of your document, where you decide the key order of the components (or chapters) of your standard. So for a user guide this might be; Contents Page, Product Introduction, Product Photo, Full User Guide, Quick Reference Guide, Copyright Statement, and Disclaimer. You can add as much or as little detail to each section as you feel necessary.
When you want to call up that template, here's what you do. In your MS Word, click on 'File' (take note that you don't click on the File icon, but the word, 'File.' When you do so, a dialogue box appears from where you can choose the template you just created.